Email: info@josephbonner.com | New York +1 917 409-6622 | London + 44 20 37690178 | Canada + 1 647 5601843
United States of America
Suicide Prevention Lifeline
National Suicide Prevention Lifeline
1-800-273-8255
AIDS and HIV
AIDSinfo
800-HIV-0440 (800-448-0440)
12 p.m. to 5 p.m. EST, Monday to Friday
http://www.aidsinfo.nih.gov
National AIDS Hotline
800-CDC-INFO (232-4636)
Twenty-four hours a day, seven days a week
http://www.cdc.gov/hiv//links.htm
Project Inform: National HIV/AIDS Treatment Hotline
800-822-7422 or 415-558-9051 in the San Francisco Bay Area
7 a.m. to 1 p.m. EST, Monday to Friday
http://www.projectinform.org
Alcohol and Drugs
Al-Anon/Alateen
888-425-2666
8 a.m. to 6 p.m. EST, Monday to Friday
http://www.al-anon.alateen.org/index.php
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
The National Alcohol and Substance Abuse Information Center
800-784-6776
Twenty-four hours a day, seven days a week
http://www.addictioncareoptions.com
National Institute on Alcohol Abuse & Alcoholism
800-662-HELP (4357)
Twenty-four hours a day, seven days a week
http://www.niaaa.nih.gov
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Bullying and Cyberbullying
Bullying UK (UK only)
0808-800-2222
Twenty-four hours a day, seven days a week
http://www.bullying.co.uk
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
CyberTipline
800-843-5678
Twenty-four hours a day, seven days a week
http://www.cybertipline.com
Kids Helpline (Australia only)
1800-55-1800
Twenty-four hours a day, seven days a week
http://www.kidshelp.com.au
Kids Help Phone (Canada only)
800-668-6868
Twenty-four hours a day, seven days a week
http://www.kidshelpphone.ca
National Suicide Hotline
800-SUICIDE (784-2433)
800-442-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.hopeline.com
National Suicide Prevention Lifeline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.suicidepreventionlifeline.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
The Trevor Lifeline (U.S. only)
866-4-U-TREVOR (488-7386)
Twenty-four hours a day, seven days a week
http://www.thetrevorproject.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Depression
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
Depression and Bipolar Support
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.dbsalliance.org
National Hopeline Network
800-SUICIDE (784-2433)
800-442-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.hopeline.com
Crisis Center and Hotlines Locator by State
http://www.suicidepreventionlifeline.org/getinvolved/locator
Suicide Prevention Services Depression Hotline
630-482-9696
Twenty-four hours a day, seven days a week
http://www.spsamerica.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Drugs
DrugRehab.com changes lives through addiction care & education. Call 24 hours a day: (855) 520-2898.
Eating Disorders
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Association of Anorexia Nervosa and Eating Disorders
630-577-1330
10 a.m. to 6 p.m. EST, Monday to Friday
http://www.anad.org
National Eating Disorders Association
800-931-2237
9 a.m. to 5 p.m. EST, Monday to Friday
http://www.nationaleatingdisorders.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Grief and Loss
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Hopeline Network
800-SUICIDE (784-2433)
800-442-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.hopeline.com
National Mental Health Association Hotline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.nmha.org
Tragedy Assistance Program for Survivors (TAPS)
800-959-TAPS (8277)
Twenty-four hours a day, seven days a week
http://www.taps.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Homelessness and Runaways
Boys Town National Hotline - serving all at-risk teens and children
800-448-3000
Twenty-four hours a day, seven days a week
http://www.boystown.org/hotline
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Runaway Switchboard
800-RUNAWAY (786-2929)
Twenty-four hours a day, seven days a week
http://www.1800runaway.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Mental Health
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Hopeline Network
800-SUICIDE (784-2433)
800-442-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.hopeline.com
National Institute of Mental Health Information Center
866-615-6464
8 a.m. to 8 p.m. EST, Monday to Friday
http://www.nimh.nih.gov/site-info/contact-nimh.shtml
National Mental Health Association Hotline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.nmha.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Rape, Sexual Violence, and Domestic Violence
Childhelp USA National Child Abuse Hotline
800-4-A-CHILD (422-4453)
Twenty-four hours a day, seven days a week
http://www.childhelpusa.org
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
loveisrespect, National Teen Dating Abuse Helpline
(866) 331-9474
Twenty-four hours a day, seven days a week
http://www.loveisrespect.org
National Domestic Violence Hotline
800-799-SAFE (7233)
Twenty-four hours a day, seven days a week
http://www.ndvh.org
Rape, Abuse, and Incest National Network
800-656-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.rainn.org
Safe Horizon’s Rape, Sexual Assault & Incest Hotline
Domestic Violence Hotline: 800-621-HOPE (4673)
Crime Victims Hotline: 866-689-HELP (4357)
Rape, Sexual Assault & Incest Hotline: 212-227-3000
TDD phone number for all hotlines: 866-604-5350
Twenty-four hours a day, seven days a week
http://www.safehorizon.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
School Violence
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Center for Mental Health Promotion and Youth Violence Prevention
9 a.m. to 5 p.m. EST, Monday to Friday
http://www.promoteprevent.org
SPEAK UP
866-SPEAK-UP (773-2587)
Twenty-four hours a day, seven days a week
http://www.bradycampaign.org/our-impact/campaigns/speak-up
Thursday's Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org/
Stress and Anxiety
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Institute of Mental Health Information Center
866-615-6464
8 a.m. to 8 p.m. EST, Monday to Friday
http://www.nimh.nih.gov/index.shtml
National Mental Health Association Hotline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.nmha.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Suicide
Crisis Call Center
800-273-8255 or text ANSWER to 839863
Twenty-four hours a day, seven days a week
http://crisiscallcenter.org/crisisservices.html
National Suicide Hotline
800-SUICIDE (784-2433)
800-442-HOPE (4673)
Twenty-four hours a day, seven days a week
http://www.hopeline.com
National Suicide Prevention Lifeline
800-273-TALK (8255)
Twenty-four hours a day, seven days a week
http://www.suicidepreventionlifeline.org
Thursday’s Child National Youth Advocacy Hotline
800-USA-KIDS (800-872-5437)
Twenty-four hours a day, seven days a week
http://www.thursdayschild.org
Your Life Iowa: Bullying Support and Suicide Prevention
(855) 581-8111 (24/7) or text TALK to 85511 (4–8 PM every day)
Chat is available Mondays–Thursdays from 7:30 PM–12:00 AM
http://www.yourlifeiowa.org
Teen Parenting
Baby Safe Haven
Confidential toll free hotline: 888-510-BABY (2229)
Safe Haven Infant Protection Laws enable a person to give up an unwanted infant anonymously. As long as the baby has not been abused, the person may do so without fear of arrest or prosecution.
State finder map: http://safehaven.tv/states
Boys Town National Hotline - serving all at-risk teens and children
800-448-3000
Twenty-four hours a day, seven days a week
http://www.parenting.org
United Kingdom
Suicide Prevention Lifeline
-
Samaritans (116 123) operates a 24-hour service available every day of the year. If you prefer to write down how you're feeling, or if you're worried about being overheard on the phone, you can email Samaritans at jo@samaritans.org.
-
Childline (0800 1111) runs a helpline for children and young people in the UK. Calls are free and the number won't show up on your phone bill.
Alcohol
AL-ANON FAMILY GROUPS
The Al-Anon Family Groups are a fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems. They believe alcoholism is a family illness and that changed attitudes can aid recovery. Alateen is part of the Al-Anon fellowship and is for young people, aged twelve to seventeen (inclusive), who are affected by a problem drinker.
Helpline: 020 7403 0888, every day, 10:00am-10:00pm lo-call rate)-->
Email: enquiries@al-anonuk.org.uk
Website: www.al-anonuk.org.uk
ALCOHOLICS ANONYMOUS
Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. Support is provided, which is confidential and anonymous, through local self help group meetings.
Landline: 0845 769 7555, also see the website for local group helplines. lo-call rate)-->
Email: help@alcoholics-anonymous.org.uk
Website: www.alcoholics-anonymous.org.uk
Anxiety
ANXIETY UK
Formerly The National Phobics? Society. Works to relieve and support those living with anxiety disorders by providing information, support and understanding via an extensive range of services, including 1:1 therapy services. Support and help are provided for people who are diagnosed with, or suspect they may have, an anxiety condition. Also helps with specific phobias, such as fear of spiders, blushing, vomiting, being alone, public speaking and fear of heights.
Helpline: 0844 477 5774, Monday-Friday, 9:30am-5:30am lo-call rate)-->
Email: info@anxietyuk.org.uk
Website: www.anxietyuk.org.uk
NO PANIC
Helps people suffering from panic attacks, phobias, obsessive compulsive disorders, other related anxiety disorders, including tranquilliser withdrawal, and provides support to sufferers and their families and carers.
Helpline: 0808 808 0545, every day, 10:00am-10:00pm
Email: ceo@nopanic.org.uk
Website: wwww.nopanic.org.uk
Bereavement
CRUSE BEREAVEMENT CARE
Promotes the well-being of bereaved people and helps to enable anyone bereaved by death to understand their grief and cope with their loss. The organisation provides counselling and support, information and advice.
Helpline: 0844 477 9400, Monday-Friday, 9:30am-5:00pm lo-call rate)-->
Email: helpline@cruse.org.uk
Website: www.crusebereavementcare.org.uk
SURVIVORS OF BEREAVEMENT BY SUICIDE
Offers emotional and practical support to break the isolation of those bereaved by the suicide of a close relative or friend.
Helpline: 0844 561 6855, every day, 9:00am-9:00pm lo-call rate)-->
Email: sobs.admin@care4free.net
Website: www.uk-sobs.org.uk
THE COMPASSIONATE FRIENDS (TCF)
The Compassionate Friends is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other bereaved parents, siblings and grandparents who have suffered the death of a child/children.
Helpline: 0845 123 2304, every day, 10:00am-4:00pm and 6:30pm-10:30pm lo-call rate)-->
Email: info@tcf.org.uk
Website: www.tcf.org.uk
Carers
PRINCESS ROYAL TRUST FOR CARERS
Provides a range of information, advice and support services for carers throughout the UK via a network of 129 independently managed Carers’ Centres and interactive websites.
Telephone: 020 7480 7788 (London Office), Monday-Friday, 9:00am-5:00pm - also has offices in Wales, Scotland and Northern Ireland.
Email: help@carers.org
Website: www.carers.org
Children and Young People
HANDS ON SCOTLAND
HandsOnScotland is an online resource for anybody working with children and young people. The website provides practical information and techniques on how to respond helpfully to children and young people’s troubling behaviour and offers advice and activities on how to help them flourish.
Email: handson@nhs.net
Website: www.handsonscotland.co.uk
NSPCC - NATIONAL SOCIETY FOR THE PREVENTION OF CRUELTY TO CHILDREN
The NSPCC runs around 180 services for children, young people and their families across the UK. These services carry out vital work to protect children in every area of their lives - at home, at school, and in the community.
The NSPCC also provides support and advice via its listening services, which include the NSPCC Helpline for adults and ChildLine for children and young people. (see below)
Helpline: 0808 800 5000, and Asian Helpline, every day, 24 hours a day
Email: help@nspcc.org.uk
Website: www.nspcc.org.uk
CHILDLINE
ChildLine counsellors are trained staff and volunteers who all have experience of listening and talking to children and young people.
ChildLine is supported by the NSPCC.
Childline: 0800 11 11, every day, 24 hours a day
Website: www.childline.org.uk
YOUNGMINDS
The UK’s leading charity, committed to improving the emotional well-being and mental health of children and young people. Driven by the experiences of children, young people, parents and carers, YoungMinds raises awareness of children and young people’s mental health and provides expert knowledge through training, outreach work, publications and a telephone helpline for parents and carers.
Helpline: 0808 802 5544, Monday-Friday, 10:00am-4:00pm and Wednesdays, 6:00pm-8:00pm
Email: Email form (use the on the YoungMinds website)
Website: www.youngminds.org.uk
Counselling
BRITISH ASSOCIATION FOR COUNSELLING AND PSYCHOTHERAPY (BACP)
Information about counseling and a comprehensive list of accredited counselors in local areas in Britain. There is also a Scottish equivalent organization called COSCA (Counselling and Psychotherapy in Scotland).
Telephone: 0870 443 5219, Monday-Friday, 9:00am-5:00pm
Email: bacp@bacp.co.uk
Website: www.bacp.co.uk
COUNSELLING DIRECTORY
Provides a counseling support network, enabling those in distress to find a counselor close to them and appropriate for their needs. Offers a free and confidential service that will hopefully encourage those in distress to seek help. The website also contains information on emotional disorders and provides some useful statistics.
Telephone: 01252 416334, General Enquiries, Monday-Friday, 9.00am-5.00pm
Email: info@counselling-directory.org.uk
Website: www.counselling-directory.org.uk
Crisis
NHS DIRECT
Provides 24 hour access to nurse advice, information about healthcare and about local health services. Contact NHS Direct for help with a current health concern, to ask about out of hours doctors’ services and for emergency health advice.
Helpline: 0845 46 47, every day, 24 hours a day lo-call rate)-->
Website: www.nhsdirect.nhs.uk
SAMARITANS
Samaritans provides confidential non-judgemental support, 24 hours a day for people experiencing feelings of distress or despair, including those which could lead to suicide.
Telephone: 0845 7 90 90 90, every day, 24 hours a day lo-call rate)-->
Email: jo@samaritans.org
Website: www.samaritans.org
SANE
SANE is one of the UK’s leading charities concerned with improving the lives of everyone affected by mental illness.
Helpline: 0845 767 8000, every day, 1:00pm-11:00pm lo-call rate)-->
Email: sanemail@sane.org.uk
Website: www.sane.org.uk
Debt
CITIZENS ADVICE BUREAU
Helps people to resolve their legal, money and other problems by providing free information and advice. Local Citizen Advice Bureaux may be available through Email, telephone, home visits, surgeries and at community-based offices.
Telephone: Click here for local and regional telephone numbers.
Website: www.citizensadvice.org.uk
CONSUMER CREDIT COUNSELLING SERVICE (CCCS)
An independent charity that provides free debt and budgeting advice.
Helpline: 0800 138 1111, Monday-Friday, 8:00am-8:00pm
Email: contactus@cccs.co.uk
Website: www.cccs.co.uk
Depression
ACTION ON DEPRESSION
Supports the running of self help support groups in various parts of Scotland which offer the opportunity for confidential local support and contact with others in a similar situation.
Provides an information service offering support and information on depression to individuals, their families and friends and professionals working with people who have depression; a quarterly members newsletter and a range of helpful publications.
Telephone: 0808 802 2020 Information Service, Wednesdays, 2:00pm-4:00pm
Email: info@actionondepression.org
Website: www.actionondepression.org
THE ASSOCIATION FOR POSTNATAL ILLNESS
The Association provides a telephone helpline. information leaflets for sufferers and healthcare professionals as well as a network of volunteers, (telephone and postal), who have themselves experienced postnatal illness.
Helpline: 020 7386 0868, Monday, Wednesday, Friday, 10:00am-2:00pm and Tuesday and Thursday, 10:00am-5:00pm
Email: info@apni.org
Website: www.apni.org
BIPOLAR UK (Previously called MDF - The Bipolar Organisation.)
A user-led charity that works to enable people affected by bipolar disorder (manic depression) to take control of their lives. Provides information, and a wide range of support services for members. Also helps people by supporting self-management, and with a national helpline and local self help groups throughout the UK.
Helpline: 0845 634 0540, Monday-Friday, 10:00am-4:00pm lo-call rate)-->
Email: mdf@mdf.org.uk
Website: www.mdf.org.uk
DEPRESSION ALLIANCE
Supports people with experience of depression through a pen-friend scheme, membership and newsletter. Provides information and publications and campaigns to raise awareness of depression. Also operates a network of local self help groups throughout the UK, with support for new groups and information about existing groups. Click here...
Telephone: 0845 123 23 20 (to request an information pack only)
Email: information@depressionalliance.org
Website: www.depressionalliance.org
JOURNEYS
Journeys (Towards Recovery from Depression) is the only organization with the sole purpose of supporting people affected by depression in Wales, and their family and friends.
Journeys takes a holistic approach to overcoming depression through guided self-help, building the foundations for sustainable and long-term well being. Provides information, practical resources, services and training that promote the development of skills and strategies to help people find their own route to recovery, and also coordinates a network of self-help groups.
Telephone: 029 2069 2891
Email: info@journeysonline.org.uk
Website: www.journeysonline.org.uk
-->
MEET A MUM
An online forum offering support and friendship to all mothers and mothers-to-be, especially those feeling lonely or isolated after the birth of a baby or moving to a new area.
Website: http://meetamumuk.forumotion.co.uk
SEASONAL AFFECTIVE DISORDER ASSOCIATION (SADA)
Information and membership packs for people affected by Seasonal Affective Disorder (also generally known as winter depression).
Website: www.sada.org.uk
Drugs
FRANK
Free and confidential, advice, support, counseling and information for anyone affected by drug misuse.
Helpline: 0800 77 66 00 (120 languages spoken), every day, 24 hours a day
Email: Email form (use the on the FRANK website)
Website: www.talktofrank.com
Eating Disorders
BEATING EATING DISORDERS (BEAT)
Information and help on all aspects of eating disorders, including Anorexia Nervosa, Bulimia Nervosa, binge eating disorder and related eating disorders. Also operates a network of local self help groups and a membership scheme.
Helpline: 0845 634 1414, Monday-Friday, 10:30am-8:30pm and Saturdays, 1:00pm-4:30pm; Bank Holidays, 11:30am-2:30pm lo-call rate)-->
Youthline: 0845 634 7650, Monday-Friday, 4:30am-8:30pm and Saturdays, 1:00pm-4:30pm; Bank Holidays, 11:30am-2:30pm lo-call rate)-->
Email: help@b-eat.co.uk
Youth Email: fyp@b-eat.co.uk
Website: www.b-eat.co.uk
Medication
Useful information concerning medication can be found on the websites of Mind and The Royal College of Psychiatrists.
MIND
The leading mental health charity in England and Wales. Mind has confidential help and advice on a range of mental health issues. Also has a diverse range of information, leaflets, factsheets and publications - including pharmaceutical and complementary treatments; mental health conditions; positive mental health and rights for service users. Provides information and support to people with experience of mental ill health and to carers.
InfoLine: 0845 766 0163, Monday-Friday, 9:15pm-5:15pm lo-call rate) -->
Email: info@mind.org.uk
Website: www.mind.org.uk/Information
THE ROYAL COLLEGE OF PSYCHIATRISTS
The College promotes mental health by setting standards and promoting excellence in mental health care and by working with patients, carers and their organisations.
Telephone: 020 7235 2351, Monday-Friday, 9:00pm-5:00pm
Email: rcpsych@rcpsych.ac.uk
Website: www.rcpsych.ac.uk/mentalhealthinformation.aspx
Mental Health
MENTAL HEALTH FOUNDATION
A UK charity that provides information, carries out research, campaigns and works to improve services for anyone affected by mental health problems, whatever their age and wherever they live. The website has an online ‘Mental Health A-Z’, offering information on problems, issues and treatment options, including the latest news, upcoming events and relevant organisations.
Website: www.mentalhealth.org.uk
Mental Health A-Z: www.mentalhealth.org.uk/information/mental-health-a-z
MIND
Mind has confidential help and advice on a range of mental health issues. Also has a diverse range of information, leaflets, factsheets and publications - including pharmaceutical and complementary treatments; mental health conditions; positive mental health and rights for service users. Provides information and support to people with experience of mental ill health and to carers.
InfoLine: 0845 766 0163, Monday-Friday, 9:15pm-5:15pm lo-call rate) -->
Email: info@mind.org.uk
Website: www.mind.org.uk
RETHINK
Works to help everyone affected by severe mental illness recover a better quality of life. Operates a range of community based mental services (E.g. housing support projects) and local self help groups throughout the UK.
Information Line: 020 8974 6814, Monday, Wednesday, Friday, 10:00am-3:00pm and Tuesday and Thursday, 10:00am-1:00pm
Email: advice@rethink.org
Website: www.rethink.org
THE ROYAL COLLEGE OF PSYCHIATRISTS
The College promotes mental health by setting standards and promoting excellence in mental health care and by working with patients, carers and their organisations.
Telephone: 020 7235 2351, Monday-Friday, 9:00pm-5:00pm
Email: rcpsych@rcpsych.ac.uk
Website: www.rcpsych.ac.uk/mentalhealthinformation.aspx
SPEAKING UP
Speaking Up is a national advocacy charity supporting people with learning difficulties, mental health issues and physical disabilities to find their voices, take action and create positive change.
Office: 01223 566258, Monday-Friday, 9:00am-5:00pm
Referral Line: 0845 650 0081, Independent Mental Capacity Advocate (IMCA)
Email: info@speakingup.org
Website: www.speakingup.org
Self Harm
BRISTOL CRISIS SERVICE FOR WOMEN
Support to women in emotional distress, and particularly to those who self-injure. Range of leaflets about self-injury and issues relating to self-injury and sexual abuse (can be printed off from their website). Available in various languages. Newsletter for young women.
Helpline: 0117 925 1119, Friday and Saturday, 9:30pm-12:30am and Sunday, 6:00pm-9:00pm
Email: Email form (use the on the Bristol Crisis Service for Women website)
Website: www.selfinjurysupport.org.uk
NATIONAL SELF HARM NETWORK (NSHN)
Provides information, contacts and workshops on matters relating to self harm. Operates a postal and Email network of members who self harm; write or email for details.
Address: NSHN, PO Box 7264, Nottingham, NG1 6WJ
Email: info@nshn.co.uk
Website: www.nshn.co.uk
AIDSinfo
800-HIV-0440 (800-448-0440)
12 p.m. to 5 p.m. EST, Monday to Friday
http://www.aidsinfo.nih.gov
National AIDS Hotline
800-CDC-INFO (232-4636)
Twenty-four hours a day, seven days a week
http://www.cdc.gov/hiv//links.htm
Project Inform: National HIV/AIDS Treatment Hotline
800-822-7422 or 415-558-9051 in the San Francisco Bay Area
7 a.m. to 1 p.m. EST, Monday to Friday
http://www.projectinform.org
AUSTRALIA
Suicide Prevention & Crisis Support
Call us on 13 11 14
Suicide Call Back Service
1300 659 467 - www.suicidecallbackservice.org.au - A free service for people who are suicidal, caring for someone who is suicidal, bereaved by suicide or are health professionals supporting people affected by suicide.
Kids Help Line
1800 55 1800 - www.kidshelpline.com.au - A counselling service specifically for young people aged between 5 and 25.
State crisis numbers
NSW - 1800 011 511- Mental Health Line
VIC - 1300 651 251 - Suicide Help Line
QLD - 13 43 25 84 - 13 HEALTH
TAS - 1800 332 388 - Mental Health Services Helpline
SA - 13 14 65 - Mental Health Assessment and Crisis Intervention Service
WA - 1800 676 822 - Mental Health Emergency Response Line
NT - 08 8999 4988 - Top End Mental Health Service
ACT - 1800 629 354 - Mental Health Triage Service
Counselling services
The following counselling services are available to support and assist people from various groups and communities who are facing mental health difficulties.
Mensline
1300 78 9978 - www.mensline.org.au - MensLine Australia is the national telephone (24/7) and online (3pm - 8.30pm daily) support, information and referral service for men with family and relationship concerns.
Veterans and Veterans Families Counselling Service (VVCS)
1800 011 046 (24/7) - www.dva.gov.au/health_and_wellbeing/health_programs/vvcs?Pages/index.aspx - The VVCS provides counselling and group programs to Australian veterans, peacekeepers and their families.
CAN (Mental Health)
02 9114 8150 (Sydney callers) or 1300 135 846 (intra & interstate callers) - www.canmentalhealth.org.au - Consumer Activity Network (Mental Health) provides a national telephone peer support line for customers four evenings per week called Phone Connections.
Carers Australia
1800 242 636 (9am - 5pm) - www.careraustralia.com.au - short-term counseling and emotional and psychological support services for carers and their families in each state and territory.
eheadspace
1800 650 890 - www.eheadspace.org.au - eheadspace is a confidential, free and secure space where young people 12 - 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional, Telephone and online support is available 9am - 1am. You can also visit www.headspace.org.au to find your closest headspace centre and other information.
1800 RESPECT
1800 737 732 - www.1800respect.org.au - 1800 RESPECT is the national sexual assault, domestic and family violence counselling service for people living in Australia,
Relationships Australia
1300 364 277 - www.relationships.org.au - Relationships Australia provides relationship support services to enhance human and family relationships.
Counselling Online (alcohol and drug concerns)
www.counsellingonline.org.au - Counselling Online is a 24/7 online service where you can communicate with a professional counsellor about an alcohol or drug related concern, using test-interaction.
Child Abuse Prevention Service
1800 688 009 - www.childabuseprevention.com.au - offers information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support.
Information and referral services
MindHealthConnect
www.mindhealthconnect.org.au - MindHealthConnect brings together trusted mental health resources and content including, online programs, fact sheets, audio and video, and online support groups.
Mi Networks
1800 985 944 - www.minetworks.org.au - Mi Networks can help connect you to accurate information, support and assisted referral to the best local services available.
SANE Australia
1800 18 SANE (7263) - www.sane.org - Telephone mental illness advice and referrals, weekdays 9am-5pm, as well as online resources and information.
beyondblue
1300 22 4636 - www.beyondblue.org.au - telephone (24/7) and online (4pm - 10pm) for depression, anxiety and related disorders, as well as online resources and information. You can also search for a mental health professional by postcode here.
ReachOut.com
au.reachout.com is Australia's leading online youth mental health service, providing help, information and support.
Commonwealth Health website
Links to a wide range of mental health policies, strategies and resources are available from the Department of Health website.
R U OK?
If you are looking for information on how to help a friend, colleague or family member or someone you know who may be having difficulty, please visit the R U OK website.
Healthcare complaints
If you would like your mental health treatment or care investigated, or are seeking to make a complaint, here is a list of healthcare complaint organisations in your state or territory.
Employment
Job Access
1800 464 800 - www.jobaccess.gov.au - JobAccess is a free, confidential telephone service providing information and expert advice to employers about recruiting and working with people with disability. It includes access to the Employment Assistance Fund, which helps people with disability and mental health condition by providing financial assistance to purchase a range of work related modifications and services.
The Job in Jeopardy Assistance program is for people at risk of losing their job because of illness, injury or disability.
Further support in finding services
If you are seeking support or assistance in finding services, please contact the peak mental health non-government organisation in your state or territory for information and assistance – listed below:
Multicultural/translation support
Translating Interpreting Services (TIS) National
131 450 - www.tisnational.gov.au - TIS National a free telephone and on-site interpreting service for people who don't speak English and for people supporting them Mental Health is Multicultural Australia provides translated mental health resources and information here, and SANE Australia also provides translated mental health fact sheets and podcasts here.
